Scheduled Website Maintenance Affecting User Accounts and Passwords
January 9, 2017
Crofton House has completed its scheduled website maintenance and user authentication has been implemented allowing parents to log in to both www.croftonhouse.ca and myschool.croftonhouse.ca with one username and password. An email with the subject "Your New Crofton House User Account" has been sent to all parents and contains your new login credentials.
If you did not receive this email please visit the reset your password page to set a new password. Your username is your email address. It is strongly recommended that you change your password after logging in with your new credentials.
December 13, 2016
Crofton House has scheduled website maintenance Sunday, January 8 to Monday, January 9 at noon. During this time, parents will not be able to log into the school website or MySchool parent portal.
In an effort to streamline our community’s experience with the school website and MySchool parent portal, we are implementing one set of login credentials to securely access both websites. Parents will be able to log into the school website and access the MySchool parent portal with one username (your email) and password.
New Usernames and Passwords will be Issued
Important: All parent user accounts will be deleted and reset for both croftonhouse.ca and the parent portal at myschool.croftonhouse.ca. A new username and password will be provided to you by email once maintenance is complete.
School Website Alerts
When parent accounts are reset, subscriptions to alerts, including those to the school blog, school calendar, Senior School daily notices, and Junior School highlights will also be reset and you will have to re-subscribe. If you are subscribed to any alerts, it is recommended that you make a note of your current subscriptions before January 8 as no record of your subscription can be kept by the school. Instructions for subscribing to alerts will be sent with your new username and password.
Instructions for Finding Website Alerts
Log into the school website at croftonhouse.ca. Once logged in you will automatically be taken to the parent community page.
Click the "My Subscriptions" link to open your subscription panel from the parent community.
Make a note of your subscriptions under the "Current Subscriptions" heading.
If you have questions regarding website maintenance or need assistance with school website alerts, please contact the Communications Department at firstname.lastname@example.org or 604 263 3255 ext 4702.