Personal Information Protection Policy for the Public
Version: September 2025
1. Purpose of Public Personal Information Protection Policy
This policy outlines how the school collects, uses, and protects personal information gathered from visitors to our public-facing website, ensuring transparency and compliance with privacy legislation for all external users. There is a separate privacy policy that explains how the School collects, uses, and protects the personal information of community members.
2. Crofton House School's Commitment to Privacy
At Crofton House School (the “School”), protecting the personal information of individuals who use our public website is a priority. We follow the privacy standards set out in British Columbia’s Personal Information Protection Act and other applicable laws to ensure your information is handled with care and confidentiality.
3. What Is Personal Information?
“Personal information” means any information about an identifiable individual that we collect, use, or disclose in connection with your interactions with the School’s website or application processes. This includes, but is not limited to, your name, photo, image, video recording, voice recordings, contact details, and admission or employment application information.
4. How We Collect Personal Information
We collect personal information directly from you when you:
- Use and interact with the School’s public website, such as by submitting inquiry forms.
- Submit applications for employment or admission to the School.
We may also collect certain information automatically from your device when you visit our website, such as IP addresses or browser type, for security and site management purposes.
5. Use and Disclosure of Personal Information
We use personal information to provide educational services, ensure safety, communicate with families, manage employment, and meet legal requirements. We share information only with authorized staff, service providers, or government bodies as needed and never sell or trade personal data.
In accordance with Canada’s Anti-Spam Legislation (CASL), we obtain consent before sending commercial emails, clearly identify ourselves in all communications, include unsubscribe options, maintain accurate consent records, and follow established procedures to ensure compliance.
6. Purposes for Collecting Personal Information
We collect, use, and disclose your personal information for the following reasons:
- To respond to inquiries or requests submitted through our website;
- To process, assess, and manage applications for employment and admission;
- To communicate with you about your application status or related matters;
- To comply with legal and regulatory obligations; and
- To improve and maintain our website and services.
7. Use of Cookies and Third-Party Links
Our website uses cookies to enhance your browsing experience and to collect information for site analytics. We may also provide links to third-party websites; these external sites have their own privacy policies, and we encourage you to review them when visiting.
8. How We Protect Your Information
We implement physical, technological, and administrative safeguards appropriate to the nature of the information to protect your personal information from unauthorized access, disclosure, or misuse.
9. Sharing Your Information
Your personal information is accessed only by authorized School staff or service providers who need it for the purposes described above. We do not sell or rent your information to third parties.
10. Retention and Access
We retain your personal information only as long as necessary for the purposes identified or as required by law. You have the right to request access to and correction of your personal information by contacting our Privacy Officer.
11. Privacy Officer and Inquiries
If you have any questions, concerns, or complaints about this privacy policy or how we handle your personal information, please contact:
Sarah Robinson, Privacy Officer
srobinson@croftonhouse.ca
604-263-3255 ext 4600